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  • Ontario Incorporation
    • Ontario Corporation
    • Ontario Professional Corporation
    • Ontario PREC
    • Ontario Holding Company
    • Ontario Non-Profit
    • Ontario Registered Charity
    • Ontario Co-op with share capital
  • Federal Incorporation
    • Federal Corporation
    • Federal Holding Company
    • Federal Non-Profit
    • Federal Registered Charity
    • Federal Co-op with share capital
    • Extra Provincial Registration
  • Register a Business
    • Ontario Sole Proprietorship
    • Ontario Trade Name
    • Ontario General Partnership
    • Ontario Limited Partnership
    • Ontario Limited Liability Partnership (LLP)
    • Ontario Master Business License
  • Nuans
    • Instant NUANS Report
    • Agent Assisted NUANS
    • Business Name Pre-search
    • Federal Name Request
    • Federal Name Appeal
  • Change
    • Corp. Name Change
    • Director Change
    • Shareholder Change
    • Officer Update
    • Corp Address Change
    • Other Changes
  • File
    • Initial Return
    • Annual Return
    • Continuance of a Corporation
    • Dissolve a Business
    • Amalgamation
    • Articles of Amendment
    • Revive a Corporation
    • CRA Accounts Set Up
    • WSIB Account Set Up
    • Company Key
      • Ontario Company Key
  • Search
    • Certificate of Status
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    • Certificate & Article
    • Duplicate Docs
    • Land Title Search
    • Bankruptcy Search
    • VIN Search
    • PPSA Search
  • Trademark
    • Canada Trademark Application
    • U.S.A Trademark Application
    • Trademark Reports
    • Copyright Registration
  • Support
    • Minute Book Kit
    • Corporate Seal
    • Share Certificates
    • Attorney or Agent Service
    • Address Service
    • Post-Incorporation Support
    • Domain Name Reservation
    • Business Logo
  • More Services
    • Offshore Company
    • Shelf Corporations
    • Accounting Service
      • Charity Status Application
      • Filing WSIB Return
      • Filing HST Return
      • Payroll System Set up
    • Paralegal
      • Articles of Incorporation
      • Partnership Agreement
      • Shareholder Agreement
      • Service Agreement
      • Joint Venture Agreement
      • Business Loan Agreement
      • Commercial Lease Agreement
    • Add in Package
      • Minute Book Upgrade
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Business Registration in Minutes

  • Ontario Incorporation
    • Ontario Corporation
    • Ontario Professional Corporation
    • Ontario PREC
    • Ontario Holding Company
    • Ontario Non-Profit
    • Ontario Registered Charity
    • Ontario Co-op with share capital
  • Federal Incorporation
    • Federal Corporation
    • Federal Holding Company
    • Federal Non-Profit
    • Federal Registered Charity
    • Federal Co-op with share capital
    • Extra Provincial Registration
  • Register a Business
    • Ontario Sole Proprietorship
    • Ontario Trade Name
    • Ontario General Partnership
    • Ontario Limited Partnership
    • Ontario Limited Liability Partnership (LLP)
    • Ontario Master Business License
  • Nuans
    • Instant NUANS Report
    • Agent Assisted NUANS
    • Business Name Pre-search
    • Federal Name Request
    • Federal Name Appeal
  • Change
    • Corp. Name Change
    • Director Change
    • Shareholder Change
    • Officer Update
    • Corp Address Change
    • Other Changes
  • File
    • Initial Return
    • Annual Return
    • Continuance of a Corporation
    • Dissolve a Business
    • Amalgamation
    • Articles of Amendment
    • Revive a Corporation
    • CRA Accounts Set Up
    • WSIB Account Set Up
    • Company Key
      • Ontario Company Key
  • Search
    • Certificate of Status
    • Corp Profile Records
    • Certificate & Article
    • Duplicate Docs
    • Land Title Search
    • Bankruptcy Search
    • VIN Search
    • PPSA Search
  • Trademark
    • Canada Trademark Application
    • U.S.A Trademark Application
    • Trademark Reports
    • Copyright Registration
  • Support
    • Minute Book Kit
    • Corporate Seal
    • Share Certificates
    • Attorney or Agent Service
    • Address Service
    • Post-Incorporation Support
    • Domain Name Reservation
    • Business Logo
  • More Services
    • Offshore Company
    • Shelf Corporations
    • Accounting Service
      • Charity Status Application
      • Filing WSIB Return
      • Filing HST Return
      • Payroll System Set up
    • Paralegal
      • Articles of Incorporation
      • Partnership Agreement
      • Shareholder Agreement
      • Service Agreement
      • Joint Venture Agreement
      • Business Loan Agreement
      • Commercial Lease Agreement
    • Add in Package
      • Minute Book Upgrade

Initial Return

Home / Maintenance / Corporate Filing / Initial Return

Step 1 of 17 - Corporation Details

5%
  • File Initial Return for Your Corporation

    It includes government fees and agency fees
  • $ 0.00 CAD
  • Guidelines

  • What is deadline?
    Initial return is due to be filed within the first 60 days of incorporation as per Corporation Act. If you have not filed within the deadline, Government may allow us to file for it which causes higher costs and fees.
  • Why initial return is mandatory?
    Every new Ontario corporation must file an initial return within 60 days of incorporation. Failure to do it may result in the corporation to be cancelled automatically.
  • Is it same as Annual Return?
    No, Initial Return is different than Annual Return:
    Initial Return: Corporations must complete and submit an Initial Return to the Government within 60 days after the date of incorporation. Failure to file Initial Return causes the dismiss of the corporation.
    Annual Return: Every Corporation must file a yearly Annual Returns within two months of its anniversary date of incorporation.
  • Initial Return Sample
  • Corporation Details

  • Accepted file types: jpg, gif, png, pdf, Max. file size: 512 MB.
  • Note: Ontario Company Key should match this: Sample. If you Upload a wrong document may cause delay and additional costs. If you do not have the company key document, please choose the retrieval option.

  • Order number can be found in the subject line of the order confirmation email that was sent to your email.
  • Guidelines

  • What is Order Number
    Order number can be found in the subject line of the order confirmation email that was sent to your email
  • What is Company Key?
    As of October 19, 2021, Service Ontario issued the notice that every Ontario corporation MUST obtain a company key to access the corporation. This implies, without corporation key, you won't be able to do any change nor any filing on your corporation. Please Click here to Sample of Company Key
  • Sample of Company Key
  • Officer(s) Details

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    First Officer

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    2nd Officer

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    3rd Officer

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    4th Officer

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    5th Officer

  • Guidelines

  • What is an officer's role?
    The corporation's officers (President, CEO, VP, Secretary etc.) manage the business's daily operations, and in their different roles they are given legal authority to act on the corporation's behalf in almost all lawful business-related activities.
  • Can one individual be in multiple roles?
    Most corporations, in the beginning, assign a single individual in multiple roles (director, incorporator, officer and shareholder). With the growth of the company, these roles can be re-distributed among other individuals.
  • What are the usual positions/designations?
    Normally, the designations 'President' or 'CEO' is assigned to the primary director or the most important individual of the corporation. The next roles are VP, treasurer, secretary, administrative assistant etc.
  • Update for this Corporation

  • Type of Change or Update

  • The more changes you do in the corporation, the more cost will incur. We have lawyers, accountants and registry agents who will work together to complete the required tasks for these changes. These changes may require government fees which are included in the price.
  • To perform any change on director(s) or shareholder(s), a resolution document is required. You do not need to provide it, our lawyers will prepare it for you.
  • To re-distribute the outstanding shares among the shareholders, a Shareholder Agreement will be prepared by our lawyer and will be provided to you for signature of all shareholders. The price includes the legal fees.
  • Guidelines

  • What is legal name change?
    A legal name change can occur because of weeding or name correction. Please note, for a legal name change, a consent letter is required, which will be prepared by us and to be sent to you by email for signature.
  • Why there is cost?
    Government allows to do certain update on the corporation along with annual returns filing. Many of these updates involve with additional government fees and legal work such as preparation of director's resolution or shareholder's resolution etc.
  • Corporation's address change?
    If you corporation's registered address or mailing address has changed, you may update it together with annual returns.
  • Other changes on director?
    It can be adding or removing a director or a residency status or address change.
  • Other updates on shareholder?
    It can be adding or removing a shareholder or a shareholder's address change.
  • Redistribution of shares?
    To re-distribute the outstanding shares among the shareholders, a Shareholder Agreement will be prepared by our lawyer and will be provided to you for signature of all shareholders. The price includes the legal fees.
  • Changes on the Corporation's Address

  • Can not be a P.O. Box address
  • Guidelines

  • Corporation's address rules
    Corporation's address must be in the province of registration. It must be a physical address (not a PO Box).
  • Corporation's mail address
    The mail address can be a physical address or a PO Box. It must be in the province of registration.
  • Director's Legal Name Change

  • Accepted file types: jpg, gif, png, pdf, docx, Max. file size: 8 MB.
  • After you place this order, you will receive an order confirmation in your email. Simply send the letter by replying that email.
  • Guidelines

  • Name change letter?
    When a corporation's director's name gets changed (because of marriage or divorce or legal name change etc.), a name change request letter is required. We will prepare the letter and send it to your email. Please sign it and send the scan copy or picture copy in our email.
  • Updates on the Director(s)

  • Adding New Director(s)

  • Guidelines

  • Replacement of director(s)?
    Technically and legally speaking, you can't replace a director. It implies, you can remove certain director(s) and add certain director(s). The corporation's records will show all these information as history.
  • Should I list existing director(s)?
    No. You need to add here only the additional director(s) you are adding. We will add the additional director along with existing director(s). We will also review your order, after we have received it.
  • How many director(s) I can add?
    You can add maximum of 5 additional director(s) on this form. Please note, the total number of director(s) can't be more than 10. If you want to add more than 5 director(s), please give us a call.
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    Existing Director's Address Change

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    2nd Director's Address Change

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    3rd Director's Address Change

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    4th Director's Address Change

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    5th Director's Address Change

  • Guidelines

  • Any restriction on address?
    The address of a director can be in any province in Canada or even outside of Canada. It must be a physical address (not a PO Box). The address must be complete including the postal code.
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    Director's residency status change

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    2nd Director Update Status

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    3rd Director Update Status

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    4th Director Update Status

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    5th Director Update Status

  • Guidelines

  • What is residency status change?
    A director who's immigration status got updated from "foreigner" (non-resident) to a Permanent resident or Citizen, must update their residency status in corporation papers.
  • Shareholder's Legal Name Change

  • Accepted file types: jpg, gif, png, pdf, docx, Max. file size: 8 MB.
  • After you place this order, you will receive an order confirmation in your email. Simply send the letter by replying that email.
  • Guidelines

  • What is a legal name change?
    A legal name or last name change may occur because of marriage or affidavit. A legal name change in annual returns filing involves paper work preparation, authentication, preparing a name change consent letter, mailing of proper documents to government office and and manual filing, hence an additional fees is charged.
  • Updates on the Shareholder(s)

  • Adding New Shareholder(s)

  • Guidelines

  • Do I need shareholder's resolution?
    Any change on shareholder requires the preparation of a shareholder's resolution. Our legal team will prepare for you at free of cost.
  • Replacement of shareholder(s)?
    Technically and legally speaking, you can't replace a shareholder. It implies, you can remove certain shareholder(s) and add certain shareholder(s).
  • Shareholder's address
    Shareholder's address can be anywhere in the world. It can be out of province or out of country as well. It has to be a physical address (not a P.O.Box).
  • Existing Shareholder's Address Change

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    2nd Shareholder's Address Change

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    3rd Shareholder's Address Change

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    4th Shareholder's Address Change

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    5th Shareholder's Address Change

  • Guidelines

  • Shareholder's Address
    Shareholder's address can be anywhere in the world. It can be out of province or out of country as well. It has to be a physical address (not a P.O.Box).
  • This field is hidden when viewing the form

    Re-Distribution of Shares

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    2nd Re-Distribution of Shares

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    3rd Re-Distribution of Shares

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    4th Re-Distribution of Shares

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    5th Re-Distribution of Shares

  • Guidelines

  • How to put share in percentage?
    Total share is calculated by adding up each shareholder's share number. Example: your share is 60, your spouse's share is 40. Then total shares = 60 + 40 = 100. In this case, you hold 60% and spouse holds 40%. If more than one shareholder and you want to assign in percentage, make total share number as 100.
  • Shareholder Agreement?
    To re-distribute the outstanding shares among the shareholders, a Shareholder Agreement will be prepared by our lawyer and will be provided to you for signature of all shareholders. The price includes the legal fees.
  • Other Changes

  • Service Speed

  • Guidelines

  • How fast I can get the Documents
    we offer 3 Queues:
    Urgent: we can file your Initial Return in 2 Business Hours
    Express: we can file your Initial Return in 1 Business Day
    Regular: we can file your Initial Return in 7 Business Days
  • Fees Summary

  • Price: $ 0.00 CAD
  • Price: $ 0.00 CAD
  • $ 0.00 CAD
  • Final Check: Please Review Carefully

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  • (You may review Terms and Conditions .)

Tel: 416-628-9349

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Copyright ©2002-2026 All Rights Reserved.

Terms and Conditions

Last Updated: June 05, 2026

Agreement to Our Legal Terms

Welcome to ONTARIO BUSINESS REGISTRY – OBR ONLINE SERVICES INC.

We are Online Business Registry ('Company', 'we', 'us', or 'our'). Online Business Registry is a registered Company in Mississauga, Ontario, Canada. We operate the website https://ontario-business.ca/ (the 'Site'), as well as any other related products and services that refer or link to these legal terms (collectively, the 'Services').

These Terms and Conditions constitute a legally binding Agreement between Online Business Registry and all its Users. If you access and/or use our Website, it means that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with all these legal terms, you may not access our Website.

Changes to the Terms and Conditions

The Company reserves the right to revise and amend these Terms and Conditions at our discretion without any previous notice. All changes are active as soon as we post them on our Website. It is the Users' responsibility to review the Website periodically and stay informed of any changes. Your continued use of the Services after any revised Legal Terms are posted constitutes your acceptance of those changes.

The Services are intended for users who are at least the age of majority in their Province or territory of residence. In Ontario, persons under the age of 18 are not permitted to use or register for the Services.

If you have any questions or concerns about our services or company, please contact us by phone at 416-628-9349, or email us at info@ontario-business.ca.

1. Our Services

Online Business Registry is a private company that provides business registration services. We are not a government agency and are not affiliated with, endorsed by, or connected to any federal, provincial, or municipal government. Our services involve preparing and submitting documents to government agencies on your behalf, for which we charge service fees separate from any government fees.

It is your responsibility as a User to ensure that your use of this Website and our services complies with the laws and regulations of your country or jurisdiction.

2. Intellectual Property Rights

The materials on this Website — including all content, features, illustrations, images, icons, and logos — are the intellectual property of Online Business Registry, protected by domestic and international copyright, trademark, and other intellectual property laws.

You are authorized to print or download pages from the Website for your own business purposes, or if you are a professional intermediary, on behalf of your clients. You are NOT allowed to:

  • Make modifications to any material from our Website
  • Resell or redistribute our content
  • Use our materials to offer competing services

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

3. Use of Services and Products

Our services and products are intended for direct use by the purchasing party or, where the purchasing party is a professional intermediary (such as a lawyer, accountant, or business consultant), for use on behalf of the intermediary's clients.

Professional Intermediaries: Lawyers, accountants, business consultants, and other professionals may purchase our services on behalf of their clients. In such cases, the professional intermediary is the customer of record and is responsible for payment, communication, and compliance with these Terms and Conditions.

Prohibited Uses: You may not:

  • Resell, white-label, rebrand, or redistribute our services as your own
  • Use our services to operate a competing incorporation or business registration service
  • Violate any laws or regulations
  • Infringe on the rights of others
  • Attempt to gain unauthorized access to our systems
  • Use our Services to distribute harmful or illegal content

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

4. Users' Representations

By using the Services, you indicate and certify that:

  • All the information you provide to us is true, correct, and complete
  • You will inform us immediately if there is any change in your information
  • You have the legal age and capacity to enter into this Agreement
  • You will only use our Website and Services for legal and authorized purposes
  • You will not violate any applicable law or regulation

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your order and refuse any current or future use of our Services.

5. Users' Restrictions

By using this Website, you are solely responsible for the activities that occur when you use our Site or Services. You are not allowed to transmit or post any content that is unlawful, offensive, threatening, defamatory, or obscene. Online Business Registry reserves the right to determine whether any content is appropriate and complies with these Terms and Conditions.

6. Users' Identity Verification and Authorization for Payment

Online Business Registry follows the standard rules of Identity Verification according to Canadian law, including PIPEDA and applicable anti-money laundering regulations. We are required to verify the identity of a payer if they are not the Director, Incorporator, or partner of the business. We will not process an order or offer a service until:

  • A successful Identity Verification of the payer is completed
  • Consent of Authorization for the payment has been obtained

7. Users' Data

We will maintain certain data that you transmit to the Services for the purpose of managing performance. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. We shall have no liability to you for any loss or corruption of any such data.

8. Products and Services

We make every effort to display accurate information about our products and services. However, we cannot certify that all information provided on our Website is correct, complete, or free of errors. Products and services are subject to availability, and prices are subject to change. We reserve the right to discontinue any products or services at any time for any reason.

8.1 Address Service

The Address Service enables Users who do not maintain a physical address in a required jurisdiction to utilize an address provided by Online Business Registry solely for business registration purposes. This Service is strictly limited to satisfying registration requirements and shall not be used for business operations.

A separate Address Service Agreement must be fully executed before the service is active. The mail scanning service includes the following limitations:

  • Only official government correspondence will be accepted, scanned, and forwarded digitally to the User
  • All other mail, including bank statements, personal correspondence, marketing materials, and packages, will be refused and returned to sender
  • Online Business Registry assumes no liability for refused mail or any consequences arising from such refusal

The Address Service is provided on an annual subscription basis. If renewal payment is not received within thirty (30) days after the expiry date:

  • The outstanding amount will be sent to a collection agency
  • Online Business Registry will notify the relevant government authorities that the business is using the address without authorization
  • The User will be notified via phone and email before such actions are taken
  • The User may face legal consequences for unauthorized use of the address

8.2 Agent Service (Agent for Service / Attorney Service)

The Agent Service satisfies governmental requirements in certain jurisdictions that mandate a local resident act as a representative for businesses. A separate Agent Service Agreement must be fully executed before the service commences.

The appointed agent does not have authority to:

  • Conduct business operations on behalf of the User
  • Enter into contracts or agreements
  • Make business decisions
  • Represent the User in any capacity beyond statutory requirements

The Agent Service operates under the same annual subscription model as the Address Service, including all renewal, non-payment, and notification terms outlined in Section 8.1.

8.3 Government Information and Documentation Fees

Certain government-issued identifiers such as a Business Number or Ontario Company Key are issued at no cost by the government. However, Online Business Registry charges a service fee for:

  • Retrieving these credentials from government systems
  • Securing and safeguarding this sensitive information
  • Delivering the information through secure channels
  • Providing guidance on proper usage and security

8.4 Instant and Automated Products

Certain products such as instant name searches, NUANS reports, and document retrievals are generated or delivered automatically upon order placement. Because processing begins immediately, these products may be non-refundable as set out in Section 12.

9. Purchases and Payment

All prices are in Canadian currency (CAD). We accept the following forms of payment:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Interac

By ordering our Services or Products, you agree to provide current, complete, and accurate payment information. A binding contract between you and Online Business Registry is formed at the moment your payment is successfully processed.

We reserve the right to reject any order if we consider there is a discrepancy, a possible scam, or if it does not meet our verification requirements. Billing errors such as duplicate charges will be corrected through administrative adjustments, handled separately from our Refund Policy.

10. Service Term and Termination

These Legal Terms shall remain in full force and effect while you use our Services. We reserve the right to deny access, terminate accounts, or remove posted content at any time and for any reason without notice or liability.

We may terminate our services with you in the following cases:

  • If you violate our Agreement
  • If we cannot verify your identity
  • If we believe there is any suspicious activity on your part
  • If you do not provide the documentation we request in a timely manner

When an agreement expires at the natural end of its term, no refund is available as the service has already been fully provided.

11. Service Limitation and Expiration

11.1 Suspension and Termination

Online Business Registry reserves the right to suspend or terminate a service if there are consistent and material violations of policies, or if suspension or termination is required by law.

11.2 Abandoned Orders

If Online Business Registry requires additional information from a User and the User fails to respond, the following protocol applies:

  • Initial contact is made by phone and email
  • A second reminder is sent if no response is received within 7 days
  • A third and final reminder with a deadline is sent after a further 7 days
  • If no response is received within 28 days of initial contact, the order is deemed abandoned and closed with no refund issued

Reactivation of abandoned orders is at our sole discretion and may require a reactivation fee before Services can resume.

12. Refund Policy

Refund eligibility is determined by the work completed at the time of your cancellation request. If you wish to cancel your order, contact us as soon as possible.

12.1 Non-Refundable Fees

The following fees are non-refundable for all orders, regardless of order value, completion status, or timing of cancellation:

  • Payment Processing Fees
  • Agency Fee (also referred to as Service Fee or Online Business Registry Fee)
  • Instant, Automated, or API-Delivered Product Fees (including Instant NUANS reports)
  • Name Search & Analysis Fees
  • Specialist Review Fees
  • NUANS Report Fees
  • Name Approval Fees
  • Document Retrieval Fees

These fees are non-refundable even if the order was placed in error or cancellation is requested immediately after ordering. Online Business Registry is a private company, not a government agency. Belief that you were transacting with a government entity is not grounds for a refund.

12.2 Refundable Fees Under Certain Conditions

  • Government Fees – only if filing has not been submitted to the government yet
  • Draft Fees – only if a draft has not been sent for approval via email yet
  • Company Key Retrieval Fees – only if the company key has not been requested from the government yet
  • Shipping Fees – only if the shipping department has not started preparing the physical items
  • Future Date Fees – only if a future date was not used for filing

12.3 Add-on Services

A full refund for the following add-on services is available only if the work has not yet been started or submitted:

  • Minute Book – if the minute book has not been prepared
  • Initial Return Filing – if the filing has not been submitted to the government yet
  • Annual Return / Declaration – if the filing has not been submitted to the government yet
  • Company Key – if the company key has not been provided via email yet
  • Domain / Email – if the domain or email addresses have not been registered yet
  • Google Listing – if the application process has not started yet
  • Business Number – if the business number has not been provided via email yet
  • GST / PST / Payroll / WCB Account Setup – if consent has not been given to proceed with CRA registrations
  • Share Certificate – if the Share Certificate has not been prepared
  • Corporate Seal – if the corporate seal has not been prepared
  • Trademark Pre-Submission Fees – if no search or analysis has been completed
  • Trademark Post-Submission Fees – if the trademark application has not been submitted to the government

12.4 Company-Initiated Refunds

Full refund of all fees (including Payment Processing Fees) if:

  • The requested service is outside the scope of our offerings, discovered after order placement
  • Online Business Registry lacks the legal authority to complete the service in the applicable jurisdiction
  • An unremediable technical failure solely on our systems prevents service completion

Refund of Agency Fee and Service-Specific Fees (Payment Processing Fees retained) if:

  • Online Business Registry makes a processing error (e.g., incorrect service processed)

The following are not grounds for a company-initiated refund:

  • Government rejection of a filing or application
  • Requested business name being unavailable
  • Incorrect, incomplete, or insufficient information provided by the customer
  • Customer failing to respond to requests for required information or documentation
  • Customer changing their mind after order placement
  • Service processing time exceeding customer expectations

12.5 Chargeback & Disputes

The following are not valid grounds for initiating a chargeback or payment dispute:

  • Order placed in error or by mistake
  • Immediate cancellation request after order placement
  • Belief that Online Business Registry is a government agency
  • Dissatisfaction with service speed or delivery time
  • Buyer's remorse or change of mind

Upon receiving notice of a chargeback, we will attempt to contact the User and resolve the matter directly. If unresolved, we reserve the right to respond through payment processor channels. Evidence we may provide includes:

  • Government documents prepared, submitted, or received on behalf of the User
  • Proof of any physical goods prepared or shipped
  • Email correspondence and order confirmations
  • Payment transaction details and receipts
  • Recorded phone conversations
  • Any other documentation relevant to the transaction

As a condition of resolving any dispute, Online Business Registry reserves the right to require the User to enter into a Non-Disparagement Agreement restricting negative public statements about Online Business Registry on any platform, including social media and review websites.

13. Third-Party Websites and Content

Our Website may contain links to third-party websites or content. We do not investigate, monitor, or check these for accuracy, appropriateness, or completeness, and we are not responsible for their practices, policies, or content. If you leave our Services and access third-party websites, these Legal Terms no longer apply and you do so at your own risk.

14. Privacy Policy

Online Business Registry is committed to protecting your privacy in accordance with PIPEDA and other applicable privacy laws. For complete details, please refer to our Privacy Policy at https://ontario-business.ca/privacy-policy/.

14.1 Privacy Officer

Ontario Business Registry – OBR Online Services Inc., 102-1270 Central Pkwy W, Mississauga, Ontario L5C 4P4. Email: info@ontario-business.ca. Phone: 416-628-9349.

14.2 Personal Information We Collect

  • Name, business name, and contact information
  • Payment and billing information
  • Government identification numbers (as required by law)
  • Business registration information
  • Any other information you choose to provide

14.3 How We Use Your Information

  • To provide our incorporation and business registration services
  • To process payments and maintain billing records
  • To comply with legal and regulatory requirements
  • To communicate with you about your orders and services
  • To improve our services and customer experience

14.4 Information Sharing and Disclosure

We may share your personal information with:

  • Government agencies as required for business registrations
  • Payment processors to facilitate transactions
  • Professional service providers who assist us in delivering our services
  • Law enforcement when required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

14.5 Your Privacy Rights

Under PIPEDA, you have the right to:

  • Access your personal information in our custody or control
  • Request corrections to your personal information
  • Withdraw consent for certain uses of your information
  • File a complaint with our Privacy Officer or the Privacy Commissioner of Canada

We will respond to access requests within 30 days as required by PIPEDA.

14.6 Data Security

We use Secure Sockets Layer (SSL) encryption when transmitting data from your connection to our systems. We store information in systems designed to prevent unauthorized access, use, or disclosure.

14.7 Updates to Privacy Practices

We may update our privacy practices from time to time. We will notify you of any material changes by updating our Privacy Policy and posting a notice on our Website.

15. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of our services at any time or for any reason without notice. We cannot guarantee the services will be available at all times, and we are not liable for any modification, price change, suspension, or discontinuance of the Services.

16. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

17. Dispute Resolution

Any dispute arising from or relating to these Terms and Conditions shall be governed by the laws of the Province of Ontario, Canada. You agree to submit to the personal and exclusive jurisdiction of the courts located within the Province of Ontario, and waive any objection to such jurisdiction or venue.

18. Corrections

We reserve the right to correct any errors, inaccuracies, or omissions in descriptions, pricing, or availability at any time without prior notice. Online Business Registry does not accept any liability for the accuracy or completeness of any information on the Website.

19. Disclaimer

The information on our Website is provided "AS IS" without warranty or representation of any kind. Online Business Registry:

  • Is not a law firm and does not offer legal advice or legal representation
  • Is a private company not affiliated with any government agency
  • Does not guarantee the use, operation, or function of this Website
  • Is not liable for any loss or damages resulting from use of this Website

Information on this Site is for educational or informational purposes only and does not constitute advice of any kind. If you require specific warranted results, we recommend consulting a qualified professional in that area.

20. Limitation of Liability

To the extent permitted by applicable law, Online Business Registry shall NOT be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising in connection with:

  • The use or performance of any product, service, or intellectual property
  • Any claim based on contract or warranty
  • Any error, omission, or defect in information provided

Nothing in these Terms excludes or limits our liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Gross negligence or willful misconduct
  • Any liability which cannot be excluded or limited under applicable law

Our total cumulative liability for any claim shall be limited to the amount paid by the Claimant to the Company in the 12 months preceding the event giving rise to the liability.

20.1 No Guarantee of Outcomes

While we strive to ensure accurate preparation and timely submission of all documents, we cannot guarantee:

  • Government approval of any registration or incorporation
  • Specific processing timelines by federal or provincial authorities
  • Availability of requested business names or trade names
  • Acceptance of filed documents by regulatory bodies
  • The ongoing compliance or success of registered businesses

Our services are limited to document preparation and submission assistance only.

21. Indemnification

You agree to defend, indemnify, and hold Online Business Registry harmless from and against any and all claims, liabilities, damages, judgments, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or in connection with any third-party claim related to the products or services' quality or performance, or your use of any information obtained from our Website.

22. Waiver and Severability

If any provision of these Terms and Conditions is found to be unenforceable under applicable law, that will not affect the enforceability of the other provisions. No failure by the Company to assert a right or provision shall constitute a waiver of that right or provision.

23. Electronic Communications, Transactions, and Signatures

By visiting our Website, emailing us, or completing online forms, you consent to receive electronic communications. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communication be in writing. You agree to the use of electronic signatures, contracts, orders, and records, and waive any requirement for original signatures or non-electronic records.

24. Force Majeure

Neither party shall be liable for any failure or delay in performance due to causes beyond their reasonable control, including fire, flood, earthquake, pandemic, governmental action, war, terrorism, or acts of God. The affected party shall:

  • Promptly notify the other party in writing of the force majeure event
  • Provide full particulars of the event and its expected duration
  • Use all reasonable efforts to mitigate the effects
  • Resume performance as soon as reasonably practicable after the event ceases

If a force majeure event prevents performance for more than 60 consecutive days, either party may terminate the affected services upon written notice. Force majeure does not excuse the obligation to pay money already owed.

25. Assignment

You may not assign or transfer these Legal Terms or any of your rights or obligations without our prior written consent. We may assign these Legal Terms or any of our rights at any time without notice or consent. Any unauthorized assignment shall be null and void.

26. Entire Agreement

These Terms and Conditions and other relevant policies incorporated herein constitute the sole and entire agreement between the User and the Company regarding the Website, superseding all prior understandings, agreements, representations, and warranties of any kind.

27. Contact Us

If you have any questions or concerns regarding our services or products, please contact us at:

  • Online Business Registry, 102-1270 Central Pkwy W, Mississauga, Ontario L5C 4P4, Canada
  • Phone: 416-628-9349
  • Email: info@ontario-business.ca