Online Business Registry
online business registry logo of mobile
Help
  • Email Us
  • Chat Online
  • Help Center
  • Call Us
help section for how to register your business
Sign In / Register
my user account login section for mobile version
Menu
  • Ontario Incorporation
    • Ontario Corporation
    • Ontario Professional Corporation
    • Ontario PREC
    • Ontario Holding Company
    • Ontario Non-Profit
    • Ontario Registered Charity
    • Ontario Co-op with share capital
  • Federal Incorporation
    • Federal Corporation
    • Federal Holding Company
    • Federal Non-Profit
    • Federal Registered Charity
    • Federal Co-op with share capital
    • Extra Provincial Registration
  • Business Name Registry
    • Ontario Sole Proprietorship
    • Ontario Trade Name
    • Ontario General Partnership
    • Ontario Limited Partnership
    • Ontario Limited Liability Partnership (LLP)
    • Ontario Master Business License
  • Nuans
    • Instant NUANS Report
    • Agent Assisted NUANS
    • Business Name Pre-search
    • Federal Name Request
    • Federal Name Appeal
  • Change
    • Corp. Name Change
    • Director Change
    • Shareholder Change
    • Officer Update
    • Corp Address Change
    • Other Changes
  • File
    • Initial Return
    • Annual Return
    • Continuance of a Corporation
    • Dissolve a Business
    • Amalgamation
    • Articles of Amendment
    • Revive a Corporation
    • CRA Accounts Set Up
    • WSIB Account Set Up
    • Company Key
      • Ontario Company Key
  • Search
    • Certificate of Status
    • Corp Profile Records
    • Certificate & Article
    • Duplicate Docs
    • Land Title Search
    • Bankruptcy Search
    • VIN Search
    • PPSA Search
  • Trademark
    • Canada Trademark Application
    • U.S.A Trademark Application
    • Trademark Reports
    • Copyright Registration
  • Support
    • Minute Book Kit
    • Corporate Seal
    • Share Certificates
    • Attorney or Agent Service
    • Address Service
    • Post-Incorporation Support
    • Domain Name Reservation
    • Business Logo
  • More Services
    • Offshore Company
    • Shelf Corporations
    • Accounting Service
      • Charity Status Application
      • Filing WSIB Return
      • Filing HST Return
      • Payroll System Set up
    • Paralegal
      • Articles of Incorporation
      • Partnership Agreement
      • Shareholder Agreement
      • Service Agreement
      • Joint Venture Agreement
      • Business Loan Agreement
      • Commercial Lease Agreement
    • Add in Package
      • Minute Book Upgrade
  • Email Us
  • Help Center
  • Call Us

Business Registration in Minutes

  • Ontario Incorporation
    • Ontario Corporation
    • Ontario Professional Corporation
    • Ontario PREC
    • Ontario Holding Company
    • Ontario Non-Profit
    • Ontario Registered Charity
    • Ontario Co-op with share capital
  • Federal Incorporation
    • Federal Corporation
    • Federal Holding Company
    • Federal Non-Profit
    • Federal Registered Charity
    • Federal Co-op with share capital
    • Extra Provincial Registration
  • Business Name Registry
    • Ontario Sole Proprietorship
    • Ontario Trade Name
    • Ontario General Partnership
    • Ontario Limited Partnership
    • Ontario Limited Liability Partnership (LLP)
    • Ontario Master Business License
  • Nuans
    • Instant NUANS Report
    • Agent Assisted NUANS
    • Business Name Pre-search
    • Federal Name Request
    • Federal Name Appeal
  • Change
    • Corp. Name Change
    • Director Change
    • Shareholder Change
    • Officer Update
    • Corp Address Change
    • Other Changes
  • File
    • Initial Return
    • Annual Return
    • Continuance of a Corporation
    • Dissolve a Business
    • Amalgamation
    • Articles of Amendment
    • Revive a Corporation
    • CRA Accounts Set Up
    • WSIB Account Set Up
    • Company Key
      • Ontario Company Key
  • Search
    • Certificate of Status
    • Corp Profile Records
    • Certificate & Article
    • Duplicate Docs
    • Land Title Search
    • Bankruptcy Search
    • VIN Search
    • PPSA Search
  • Trademark
    • Canada Trademark Application
    • U.S.A Trademark Application
    • Trademark Reports
    • Copyright Registration
  • Support
    • Minute Book Kit
    • Corporate Seal
    • Share Certificates
    • Attorney or Agent Service
    • Address Service
    • Post-Incorporation Support
    • Domain Name Reservation
    • Business Logo
  • More Services
    • Offshore Company
    • Shelf Corporations
    • Accounting Service
      • Charity Status Application
      • Filing WSIB Return
      • Filing HST Return
      • Payroll System Set up
    • Paralegal
      • Articles of Incorporation
      • Partnership Agreement
      • Shareholder Agreement
      • Service Agreement
      • Joint Venture Agreement
      • Business Loan Agreement
      • Commercial Lease Agreement
    • Add in Package
      • Minute Book Upgrade

Commercial Lease Agreement

Home / Business Services / Legal Services / Legal Contracts / Commercial Lease Agreement

Step 1 of 27 - General Info

3%

  • General Info

  • We have our own legal team who will prepare the Commercial Lease. We have made it very simple and easy. All you need to do is, filling out this step by step form, pay and submit. Our specialist will review your submitted information, will contact you if anything is missing
  • Customized Lease
  •  Built for Alberta
    Different provinces have different rules and regulations. Your Commercial Lease will be customized for Alberta
  •  Built for British Columbia
    Different provinces have different rules and regulations. Your Commercial Lease will be customized for British Columbia.
  •  Built for Manitoba
    Different provinces have different rules and regulations. Your Commercial Lease will be customized for Manitoba
  •  Built for New Brunswick
    Different provinces have different rules and regulations. Your Commercial Lease will be customized for New Brunswick.
  •  Built for Newfoundland and Labrador
    Different provinces have different rules and regulations. Your Commercial Lease will be customized for Newfoundland and Labrador.
  •  Built for the Northwest Territories
    Different provinces/territories have different rules and regulations. Your Commercial Lease will be customized for the Northwest Territories.
  •  Built for Nova Scotia
    Different provinces have different rules and regulations. Your Commercial Lease will be customized for Nova Scotia.
  •  Built for Nunavut
    Different provinces/territories have different rules and regulations. Your Commercial Lease will be customized for Nunavut.
  •  Built for Ontario
    Different provinces have different rules and regulations. Your Commercial Lease will be customized for Ontario.
  •  Built for Prince Edward Island
    Different provinces have different rules and regulations. Your Commercial Lease will be customized for Prince Edward Island.
  •  Built for Saskatchewan
    Different provinces have different rules and regulations. Your Commercial Lease will be customized for Saskatchewan.
  •  Built for the Yukon Territory
    Different provinces/territories have different rules and regulations. Your Commercial Lease will be customized for the Yukon Territory.

  • Guidelines

  • What is the difference between the standard and comprehensive agreements?
    - The standard version of the commercial lease contains all the vital terms for creating a legally binding contract but does not give the option for revising the standard clauses. Most customers choose this option.
    - In contrast, the comprehensive version is a highly detailed and customizable lease agreement designed for those who need more control over the wording of the contract.

  • Primary Landlord Details

  • Second Landlord

  • Third Landlord

  • Fourth Landlord

  • Fifth landlord

  • Guidelines

  • How should I fill out the questions?
    Fill in the appropriate information at your own pace. You're not required to fill out everything at once. A blank space is generally provided in the form that can be filled in later if you are missing information about one of the parties. You may also come back to the question page to fill out the missing information at your leisure.

  • Primary Tenant Details

  • Second Tenant

  • Third Tenant

  • Fourth Tenant

  • Fifth Tenant

  • Guidelines

  • What is a operating name?
    The Operating Name is the name the tenant’s business uses in its advertising, sometimes called a "DBA" or "doing business as" name. The tenant will not be allowed to carry on business under any other name.

  • Guarantor

  • Guarantor Details

  • Guidelines

  • What is a guarantor?
    A guarantor agrees to pay the landlord directly for any losses should the tenant fail to pay rent or otherwise breach the lease agreement.
  • What is a Personal Guarantee?
    - A Personal Guarantee is a legally binding promise made by an individual to personally repay any debts the tenant defaults on.
    - we offer a Personal Guarantee form which can be completed after you have finished your Commercial Lease.
  • What is an Indemnity Agreement?
    - An Indemnity Agreement is a separate contract where the guarantor agrees to protect the landlord against future losses if the tenant defaults.
    -We offer an Indemnity Agreement form which can be completed after you have finished your Commercial Lease.
  • What is the difference between a guarantee and an indemnity?
    - The liability of the guarantor is no more nor less than the liability of the person being guaranteed and only becomes effective once that person has failed in his obligations. So there is a need to look first to that person. There can be certain formalities such as being in writing for a guarantee to be enforceable.
    - An indemnity provides that the indemnifier will not lose money on the deal in question. There is no need to “look first” to anyone else to make good the debt or obligation. The landlord will always prefer an indemnity over a guarantee.

  • Leased Property

  • Guidelines

  • When should I include additional details about the property?
    Generally, it is not legally necessary to describe the property using more than the property address. However, providing additional details can reduce the potential for disputes by further clarifying the boundaries of the property.
  • What is a legal description?
    - The legal description refers to how the property is identified in a real estate transaction.
    - You can find this description in the deed, mortgage, or other purchase document. You can also obtain the legal description from a county recorder, land titles office, tax assessor, or other similar official.

  • Permitted Use

  • Parking

  • Guidelines

  • Why is it important to describe the permitted use?
    Describing the permitted use helps prevent disputes and confusion over what is considered acceptable use of the property. It also allows the landlord to maintain a proper mix of businesses.
  • Who is considered a direct competitor?
    A direct competitor is someone who operates as its principal business a similar permitted use of the property that the tenant has received permission for.

  • Lease Term

  • MM slash DD slash YYYY
  • MM slash DD slash YYYY
  • MM slash DD slash YYYY

  • Guidelines

  • The different types of lease terms : Fixed End Date??
    A lease with a fixed end date gives certainty of term for both the landlord and the tenant. It specifies the exact day the tenancy will end. The advantage here is that neither party has to give notice to terminate the lease, it simply ends on the specified date. In a fixed end date lease, the landlord cannot increase the rent, or change any other terms of the lease unless they specifically reserve the right in the lease, and the tenant agrees to the changes. If the tenant remains past the specified date the landlord can either: (a) accept rental payments and have the lease continue as a month-to-month tenancy with the same rules as the expired fixed end date lease; (b) sign a new lease; or (c) start eviction proceedings against the tenant.
  • The different types of lease terms: Periodic/Automatic Renewal (no set end date)?
    A periodic tenancy (a weekly/monthly/yearly lease with automatic renewal) will continue until one of the parties terminates the lease. To terminate the lease, the landlord or tenant must give notice of their intention to terminate as specified by statute. A landlord can usually raise the rent, or change the terms of the lease in these types of agreements by providing proper notice as required by statute. At the end of the notice period the tenant must move out or the landlord can start eviction proceedings against the tenant
  • What is an automatically renewing lease?
    An automatically renewing lease will renew after each rental period until one party chooses to end the lease by giving written notice.
  • What is early possession and why is it used?
    A tenant might be given possession of the property before the lease start date where the tenant needs to perform leasehold improvements.

  • Rent Details

  • Specifying operating costs will allow you to receive additional charges, such as cleaning, security, repairs, etc., on top of the standard gross rent payment.

  • The tenant will be responsible for all operating costs such as cleaning, security, repairs, etc., on top of the standard gross rent payment.

  • In order to state the rent by square metre, you must also have answered the following questions in the "Leased Property" page under the "Property" section. You must have selected to further describe the property. You must have selected yes to "Specify the square footage?" and you must have entered an area greater than zero.

  • Tenant's share of all leasable areas in building is typically used in a triple net lease.

  • e.g. Tenant will pay all metered utilities and 30% of remaining operating costs

  • Guidelines

  • What is a Gross Lease?
    A Gross Lease is where the total rent is a fixed base rent without any additional costs (such as operating costs) that may be charged to the tenant.
  • What is a Net Lease?
    A Net Lease is where the tenant is responsible for the fixed base rent plus some additional costs, such as certain operating costs or a portion of all the landlord’s operating costs for the building and common areas.
  • What are operating costs?
    Operating costs are the routine day-to-day costs of doing business, such as utilities, maintenance, insurance, and cleaning.

  • Rent Payment

  • Rent Increase and Late Payments

  • Utilities and Other Expenses

  • Who is responsible for paying the following utilities?

  • Guidelines

  • How should the different costs be listed?
    Taxes and insurance should not be dealt with in this Utility section. They are dealt with later in the questions. Operating costs such as security, snow removal and collection of garbage are typically covered where the rent is a base rent plus "all operating costs". If you want to specifically name them with such rent, you will have to add them as other expenses below.
  • What is "Tenant Pays Direct" for utilities?
    The tenant is billed directly and pays this expense directly to the provider of that utility. This expense would be in addition to any amounts paid to the landlord for rent.
  • What is "Tenant Pays Landlord" for utilities?
    The tenant pays their share to the landlord who then pays the amount to the supplier of that utility. If the tenant doesn't have a separate meter, it just pays its proportionate share of the total cost. This expense would be in addition to any amounts paid to the landlord for rent.
  • What is "Landlord Pays" for utilities?
    The landlord pays any utility charges to the supplier of the utility and the tenant is not directly responsible for this expense.

  • Maintenance

  • Maintenance that the tenant is to perform or pay for:

  • Operating Costs

  • Who is responsible for paying the following operating costs for the property?

  • Guidelines

  • What is a Gross Lease?
    A Gross Lease is where the total rent is a fixed base rent without any additional costs (such as operating costs) that may be charged to the tenant.
  • What is "Tenant Pays Direct"?
    The tenant is billed directly and pays theoperating costs directly to the provider of that service. This expense would be in addition to any amounts paid to the landlord for rent.
  • What is "Tenant Pays Landlord"?
    The tenant pays their proportionate share to the landlord who then provides that service or pays the amount to the supplier of that service. This cost would be in addition to any amounts paid to the landlord for rent.
  • What is "Landlord Pays"?
    The landlord provides this service or pays any costs to the supplier of this service and the tenant is not directly responsible for this expense.

  • Deposit Details

  • e.g. First plus last two instalments of gross rent or last two instalments of gross rent.

  • Guidelines

  • What is prepaid rent?
    - Prepaid rent is a rent payment (or payments) made to the landlord at the outset of the lease, which the landlord holds as security for the applicable rent payments.
    - This is different from a security deposit, which is a payment made to the landlord at the outset of the lease, which the landlord holds as security for damages other than rent.
  • What is a security deposit?
    - A security deposit is a refundable sum of money the tenant pays to the landlord in order to guarantee their lease obligations will be fulfilled.
    - The landlord may use the deposit to cover damage caused by the tenant (normal wear and tear excluded) or failure to pay rent.
  • What is an inspection report?
    An inspection report is a written record of the condition of the property at the time the tenant takes possession. When a second inspection report is used at the end of the lease, it is used as a comparison tool to determine if the tenant caused any damage during the lease period.

  • Insurance

  • Who is responsible for obtaining and paying for the following insurance?

  • Insurance Provisions

  • Would you like to customize the standard insurance clauses?

  • Guidelines

  • What is the difference between Standard Clause and Customize Wording?
    For both the landlord and the tenant, select "Standard Clause" to have the standard insurance clauses. If you wish to modify some of the terms of the standard clause, select "Customize Wording" to see the wording of the standard clauses, and you may then edit the paragraph in the text box to change the terms to suit your needs.

  • Landlord Improvements

  • Primary Landlord Improvement

  • e.g. Prior to the Tenant taking possession of the Property, the Landlord will install a standard interior door with a deadbolt at the rear entrance of the building.

  • Second Landlord Improvement

  • e.g. Prior to the Tenant taking possession of the Property, the Landlord will install a standard interior door with a deadbolt at the rear entrance of the building.

  • Third Landlord Improvement

  • e.g. Prior to the Tenant taking possession of the Property, the Landlord will install a standard interior door with a deadbolt at the rear entrance of the building.

  • Fourth Landlord Improvement

  • e.g. Prior to the Tenant taking possession of the Property, the Landlord will install a standard interior door with a deadbolt at the rear entrance of the building.

  • Fifth Landlord Improvement

  • e.g. Prior to the Tenant taking possession of the Property, the Landlord will install a standard interior door with a deadbolt at the rear entrance of the building.

  • Guidelines

  • What is considered a landlord improvement?
    A landlord improvement is a leasehold improvement completed by the landlord. It is any expense which contributes to the permanent improvement of the leased property.

  • Personal Property Provided by Landlord

  • Primary Chattel Details

  • e.g. Electrolux dishwasher serial number AV3444

  • Second Chattel

  • e.g. Electrolux dishwasher serial number AV3444

  • Third Chattel

  • e.g. Electrolux dishwasher serial number AV3444

  • Fourth Chattel

  • e.g. Electrolux dishwasher serial number AV3444

  • Fifth Chattel

  • e.g. Electrolux dishwasher serial number AV3444

  • Guidelines

  • What is movable property (chattel)?
    - Any personal property that is not significantly attached to the property and can be moved without causing damage is considered to be chattel (movable property).
    - For example: lamps, curtains, microwaves, desks, personal computers, etc.

  • Tenant Improvements

  • Primary Tenant Improvement

  • e.g. The Tenant may replace the flooring in the kitchen provided the Tenant obtains the Landlord's prior consent as to the materials to be used.

  • Second Tenant Improvement

  • e.g. The Tenant may replace the flooring in the kitchen provided the Tenant obtains the Landlord's prior consent as to the materials to be used.

  • Third Tenant Improvement

  • e.g. The Tenant may replace the flooring in the kitchen provided the Tenant obtains the Landlord's prior consent as to the materials to be used.

  • Fourth Tenant Improvement

  • e.g. The Tenant may replace the flooring in the kitchen provided the Tenant obtains the Landlord's prior consent as to the materials to be used.

  • Fifth Tenant Improvement

  • e.g. The Tenant may replace the flooring in the kitchen provided the Tenant obtains the Landlord's prior consent as to the materials to be used.

  • Guidelines

  • What is a tenant improvement?
    A tenant improvement is a leasehold improvement completed by the tenant. It is any expense which contributes to the permanent improvement of the leased property.

  • Movable Property Provided by Tenant

  • Primary Chattel Details

  • e.g. Electrolux dishwasher serial number AV3444.

  • Second Chattel

  • e.g. Electrolux dishwasher serial number AV3444.

  • Third Chattel

  • e.g. Electrolux dishwasher serial number AV3444.

  • Fourth Chattel

  • e.g. Electrolux dishwasher serial number AV3444.

  • Fourth Chattel

  • e.g. Electrolux dishwasher serial number AV3444.

  • Guidelines

  • What is movable property (chattel)?
    - Any personal property that is not significantly attached to the property and can be moved without causing damage is considered to be chattel (movable property).
    - For example: lamps, curtains, microwaves, desks, personal computers, etc.

  • Signing Incentives

  • e.g. $500 improvement allowance for painting

  • Guidelines

  • What is a signing bonus?
    A signing bonus is any incentive given to the tenant in exchange for entering the lease agreement. A common example is a period of free rent.
  • What is gross rent?
    Gross rent is the minimum fixed amount the tenant is charged each month. It does not include any additional variable charges such as operating costs.

  • Customize Standard Clauses

  • Guidelines

  • When should I customize a standard clause?
    Revising a standard clause is completely optional and should be done if you have a specific need or requirement that is not addressed by the standard clause.

  • Additional Clauses (Optional)

  • You can add additional clauses if there is some information, details, terms or restrictions not present in the lease but you wish to include. In most leases, this is not necessary.

  • Guidelines

  • When should I include an additional clause?
    You should include an additional clause if there are any terms or issues unique to your situation that have not been addressed in the questionnaire.
  • How should I write my clause?
    In order to reduce confusion, write your clauses with plain language and limit them to one paragraph in length. Also, use any predefined terms such as Tenant, Property, Landlord, etc. in your clauses.

  • Required Notice before Evicting Tenant

  • How many days written notice is the landlord required to give before evicting the tenant for the following breaches:

  • Guidelines

  • What is written notice?
    A written notice is used to inform the other party of any significant changes to the terms of the lease, such as an eviction notice or increase in rent.

  • Miscellaneous

  • Guidelines

  • What does it mean to assign or sublease?
    - If a tenant assigns the lease with the landlord’s consent, all of the tenant’s rights are transferred to a third party for the remainder of the lease term.
    - In contrast, the tenant can sublease its right to use all, or part, of the property to a third party, for all or only a portion of the remaining time in the lease. The original tenant would still retain some rights under the lease.

  • Option to Purchase

  • e.g. The Leased Premises plus all equipment and chattel from the Landlord.
  • MM slash DD slash YYYY
  • MM slash DD slash YYYY

  • Typically, the parties need at least 45 days to properly review and exercise the documents.

  • Guidelines

  • What is an option to purchase?
    An option to purchase is an option that is given to a tenant to purchase the property at a certain price during a certain period of time. The tenant may also have to pay an option fee.

  • Signing Details

  • MM slash DD slash YYYY

  • Guidelines

  • Who should sign the lease?
    Both the Landlord and the Tenant, and any guarantor, if applicable, should sign the lease. Having witnesses to the parties' signatures provides greater evidence that the parties entered into the lease.

  • Final Check: Please Review Carefully

  • {all_fields}
  • Please review our Terms and Conditions.

Tel: 416-628-9349

Follow Us

Facebook Linkedin Instagram Pinterest X-twitter Youtube Tiktok
Copyright ©2002-2026 All Rights Reserved.

Terms and Conditions

Last Updated: June 05, 2026

Agreement to Our Legal Terms

Welcome to ONTARIO BUSINESS REGISTRY – OBR ONLINE SERVICES INC.

We are Online Business Registry ('Company', 'we', 'us', or 'our'). Online Business Registry is a registered Company in Mississauga, Ontario, Canada. We operate the website https://ontario-business.ca/ (the 'Site'), as well as any other related products and services that refer or link to these legal terms (collectively, the 'Services').

These Terms and Conditions constitute a legally binding Agreement between Online Business Registry and all its Users. If you access and/or use our Website, it means that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with all these legal terms, you may not access our Website.

Changes to the Terms and Conditions

The Company reserves the right to revise and amend these Terms and Conditions at our discretion without any previous notice. All changes are active as soon as we post them on our Website. It is the Users' responsibility to review the Website periodically and stay informed of any changes. Your continued use of the Services after any revised Legal Terms are posted constitutes your acceptance of those changes.

The Services are intended for users who are at least the age of majority in their Province or territory of residence. In Ontario, persons under the age of 18 are not permitted to use or register for the Services.

If you have any questions or concerns about our services or company, please contact us by phone at 416-628-9349, or email us at info@ontario-business.ca.

1. Our Services

Online Business Registry is a private company that provides business registration services. We are not a government agency and are not affiliated with, endorsed by, or connected to any federal, provincial, or municipal government. Our services involve preparing and submitting documents to government agencies on your behalf, for which we charge service fees separate from any government fees.

It is your responsibility as a User to ensure that your use of this Website and our services complies with the laws and regulations of your country or jurisdiction.

2. Intellectual Property Rights

The materials on this Website — including all content, features, illustrations, images, icons, and logos — are the intellectual property of Online Business Registry, protected by domestic and international copyright, trademark, and other intellectual property laws.

You are authorized to print or download pages from the Website for your own business purposes, or if you are a professional intermediary, on behalf of your clients. You are NOT allowed to:

  • Make modifications to any material from our Website
  • Resell or redistribute our content
  • Use our materials to offer competing services

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

3. Use of Services and Products

Our services and products are intended for direct use by the purchasing party or, where the purchasing party is a professional intermediary (such as a lawyer, accountant, or business consultant), for use on behalf of the intermediary's clients.

Professional Intermediaries: Lawyers, accountants, business consultants, and other professionals may purchase our services on behalf of their clients. In such cases, the professional intermediary is the customer of record and is responsible for payment, communication, and compliance with these Terms and Conditions.

Prohibited Uses: You may not:

  • Resell, white-label, rebrand, or redistribute our services as your own
  • Use our services to operate a competing incorporation or business registration service
  • Violate any laws or regulations
  • Infringe on the rights of others
  • Attempt to gain unauthorized access to our systems
  • Use our Services to distribute harmful or illegal content

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

4. Users' Representations

By using the Services, you indicate and certify that:

  • All the information you provide to us is true, correct, and complete
  • You will inform us immediately if there is any change in your information
  • You have the legal age and capacity to enter into this Agreement
  • You will only use our Website and Services for legal and authorized purposes
  • You will not violate any applicable law or regulation

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your order and refuse any current or future use of our Services.

5. Users' Restrictions

By using this Website, you are solely responsible for the activities that occur when you use our Site or Services. You are not allowed to transmit or post any content that is unlawful, offensive, threatening, defamatory, or obscene. Online Business Registry reserves the right to determine whether any content is appropriate and complies with these Terms and Conditions.

6. Users' Identity Verification and Authorization for Payment

Online Business Registry follows the standard rules of Identity Verification according to Canadian law, including PIPEDA and applicable anti-money laundering regulations. We are required to verify the identity of a payer if they are not the Director, Incorporator, or partner of the business. We will not process an order or offer a service until:

  • A successful Identity Verification of the payer is completed
  • Consent of Authorization for the payment has been obtained

7. Users' Data

We will maintain certain data that you transmit to the Services for the purpose of managing performance. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. We shall have no liability to you for any loss or corruption of any such data.

8. Products and Services

We make every effort to display accurate information about our products and services. However, we cannot certify that all information provided on our Website is correct, complete, or free of errors. Products and services are subject to availability, and prices are subject to change. We reserve the right to discontinue any products or services at any time for any reason.

8.1 Address Service

The Address Service enables Users who do not maintain a physical address in a required jurisdiction to utilize an address provided by Online Business Registry solely for business registration purposes. This Service is strictly limited to satisfying registration requirements and shall not be used for business operations.

A separate Address Service Agreement must be fully executed before the service is active. The mail scanning service includes the following limitations:

  • Only official government correspondence will be accepted, scanned, and forwarded digitally to the User
  • All other mail, including bank statements, personal correspondence, marketing materials, and packages, will be refused and returned to sender
  • Online Business Registry assumes no liability for refused mail or any consequences arising from such refusal

The Address Service is provided on an annual subscription basis. If renewal payment is not received within thirty (30) days after the expiry date:

  • The outstanding amount will be sent to a collection agency
  • Online Business Registry will notify the relevant government authorities that the business is using the address without authorization
  • The User will be notified via phone and email before such actions are taken
  • The User may face legal consequences for unauthorized use of the address

8.2 Agent Service (Agent for Service / Attorney Service)

The Agent Service satisfies governmental requirements in certain jurisdictions that mandate a local resident act as a representative for businesses. A separate Agent Service Agreement must be fully executed before the service commences.

The appointed agent does not have authority to:

  • Conduct business operations on behalf of the User
  • Enter into contracts or agreements
  • Make business decisions
  • Represent the User in any capacity beyond statutory requirements

The Agent Service operates under the same annual subscription model as the Address Service, including all renewal, non-payment, and notification terms outlined in Section 8.1.

8.3 Government Information and Documentation Fees

Certain government-issued identifiers such as a Business Number or Ontario Company Key are issued at no cost by the government. However, Online Business Registry charges a service fee for:

  • Retrieving these credentials from government systems
  • Securing and safeguarding this sensitive information
  • Delivering the information through secure channels
  • Providing guidance on proper usage and security

8.4 Instant and Automated Products

Certain products such as instant name searches, NUANS reports, and document retrievals are generated or delivered automatically upon order placement. Because processing begins immediately, these products may be non-refundable as set out in Section 12.

9. Purchases and Payment

All prices are in Canadian currency (CAD). We accept the following forms of payment:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Interac

By ordering our Services or Products, you agree to provide current, complete, and accurate payment information. A binding contract between you and Online Business Registry is formed at the moment your payment is successfully processed.

We reserve the right to reject any order if we consider there is a discrepancy, a possible scam, or if it does not meet our verification requirements. Billing errors such as duplicate charges will be corrected through administrative adjustments, handled separately from our Refund Policy.

10. Service Term and Termination

These Legal Terms shall remain in full force and effect while you use our Services. We reserve the right to deny access, terminate accounts, or remove posted content at any time and for any reason without notice or liability.

We may terminate our services with you in the following cases:

  • If you violate our Agreement
  • If we cannot verify your identity
  • If we believe there is any suspicious activity on your part
  • If you do not provide the documentation we request in a timely manner

When an agreement expires at the natural end of its term, no refund is available as the service has already been fully provided.

11. Service Limitation and Expiration

11.1 Suspension and Termination

Online Business Registry reserves the right to suspend or terminate a service if there are consistent and material violations of policies, or if suspension or termination is required by law.

11.2 Abandoned Orders

If Online Business Registry requires additional information from a User and the User fails to respond, the following protocol applies:

  • Initial contact is made by phone and email
  • A second reminder is sent if no response is received within 7 days
  • A third and final reminder with a deadline is sent after a further 7 days
  • If no response is received within 28 days of initial contact, the order is deemed abandoned and closed with no refund issued

Reactivation of abandoned orders is at our sole discretion and may require a reactivation fee before Services can resume.

12. Refund Policy

Refund eligibility is determined by the work completed at the time of your cancellation request. If you wish to cancel your order, contact us as soon as possible.

12.1 Non-Refundable Fees

The following fees are non-refundable for all orders, regardless of order value, completion status, or timing of cancellation:

  • Payment Processing Fees
  • Agency Fee (also referred to as Service Fee or Online Business Registry Fee)
  • Instant, Automated, or API-Delivered Product Fees (including Instant NUANS reports)
  • Name Search & Analysis Fees
  • Specialist Review Fees
  • NUANS Report Fees
  • Name Approval Fees
  • Document Retrieval Fees

These fees are non-refundable even if the order was placed in error or cancellation is requested immediately after ordering. Online Business Registry is a private company, not a government agency. Belief that you were transacting with a government entity is not grounds for a refund.

12.2 Refundable Fees Under Certain Conditions

  • Government Fees – only if filing has not been submitted to the government yet
  • Draft Fees – only if a draft has not been sent for approval via email yet
  • Company Key Retrieval Fees – only if the company key has not been requested from the government yet
  • Shipping Fees – only if the shipping department has not started preparing the physical items
  • Future Date Fees – only if a future date was not used for filing

12.3 Add-on Services

A full refund for the following add-on services is available only if the work has not yet been started or submitted:

  • Minute Book – if the minute book has not been prepared
  • Initial Return Filing – if the filing has not been submitted to the government yet
  • Annual Return / Declaration – if the filing has not been submitted to the government yet
  • Company Key – if the company key has not been provided via email yet
  • Domain / Email – if the domain or email addresses have not been registered yet
  • Google Listing – if the application process has not started yet
  • Business Number – if the business number has not been provided via email yet
  • GST / PST / Payroll / WCB Account Setup – if consent has not been given to proceed with CRA registrations
  • Share Certificate – if the Share Certificate has not been prepared
  • Corporate Seal – if the corporate seal has not been prepared
  • Trademark Pre-Submission Fees – if no search or analysis has been completed
  • Trademark Post-Submission Fees – if the trademark application has not been submitted to the government

12.4 Company-Initiated Refunds

Full refund of all fees (including Payment Processing Fees) if:

  • The requested service is outside the scope of our offerings, discovered after order placement
  • Online Business Registry lacks the legal authority to complete the service in the applicable jurisdiction
  • An unremediable technical failure solely on our systems prevents service completion

Refund of Agency Fee and Service-Specific Fees (Payment Processing Fees retained) if:

  • Online Business Registry makes a processing error (e.g., incorrect service processed)

The following are not grounds for a company-initiated refund:

  • Government rejection of a filing or application
  • Requested business name being unavailable
  • Incorrect, incomplete, or insufficient information provided by the customer
  • Customer failing to respond to requests for required information or documentation
  • Customer changing their mind after order placement
  • Service processing time exceeding customer expectations

12.5 Chargeback & Disputes

The following are not valid grounds for initiating a chargeback or payment dispute:

  • Order placed in error or by mistake
  • Immediate cancellation request after order placement
  • Belief that Online Business Registry is a government agency
  • Dissatisfaction with service speed or delivery time
  • Buyer's remorse or change of mind

Upon receiving notice of a chargeback, we will attempt to contact the User and resolve the matter directly. If unresolved, we reserve the right to respond through payment processor channels. Evidence we may provide includes:

  • Government documents prepared, submitted, or received on behalf of the User
  • Proof of any physical goods prepared or shipped
  • Email correspondence and order confirmations
  • Payment transaction details and receipts
  • Recorded phone conversations
  • Any other documentation relevant to the transaction

As a condition of resolving any dispute, Online Business Registry reserves the right to require the User to enter into a Non-Disparagement Agreement restricting negative public statements about Online Business Registry on any platform, including social media and review websites.

13. Third-Party Websites and Content

Our Website may contain links to third-party websites or content. We do not investigate, monitor, or check these for accuracy, appropriateness, or completeness, and we are not responsible for their practices, policies, or content. If you leave our Services and access third-party websites, these Legal Terms no longer apply and you do so at your own risk.

14. Privacy Policy

Online Business Registry is committed to protecting your privacy in accordance with PIPEDA and other applicable privacy laws. For complete details, please refer to our Privacy Policy at https://ontario-business.ca/privacy-policy/.

14.1 Privacy Officer

Ontario Business Registry – OBR Online Services Inc., 102-1270 Central Pkwy W, Mississauga, Ontario L5C 4P4. Email: info@ontario-business.ca. Phone: 416-628-9349.

14.2 Personal Information We Collect

  • Name, business name, and contact information
  • Payment and billing information
  • Government identification numbers (as required by law)
  • Business registration information
  • Any other information you choose to provide

14.3 How We Use Your Information

  • To provide our incorporation and business registration services
  • To process payments and maintain billing records
  • To comply with legal and regulatory requirements
  • To communicate with you about your orders and services
  • To improve our services and customer experience

14.4 Information Sharing and Disclosure

We may share your personal information with:

  • Government agencies as required for business registrations
  • Payment processors to facilitate transactions
  • Professional service providers who assist us in delivering our services
  • Law enforcement when required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

14.5 Your Privacy Rights

Under PIPEDA, you have the right to:

  • Access your personal information in our custody or control
  • Request corrections to your personal information
  • Withdraw consent for certain uses of your information
  • File a complaint with our Privacy Officer or the Privacy Commissioner of Canada

We will respond to access requests within 30 days as required by PIPEDA.

14.6 Data Security

We use Secure Sockets Layer (SSL) encryption when transmitting data from your connection to our systems. We store information in systems designed to prevent unauthorized access, use, or disclosure.

14.7 Updates to Privacy Practices

We may update our privacy practices from time to time. We will notify you of any material changes by updating our Privacy Policy and posting a notice on our Website.

15. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of our services at any time or for any reason without notice. We cannot guarantee the services will be available at all times, and we are not liable for any modification, price change, suspension, or discontinuance of the Services.

16. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

17. Dispute Resolution

Any dispute arising from or relating to these Terms and Conditions shall be governed by the laws of the Province of Ontario, Canada. You agree to submit to the personal and exclusive jurisdiction of the courts located within the Province of Ontario, and waive any objection to such jurisdiction or venue.

18. Corrections

We reserve the right to correct any errors, inaccuracies, or omissions in descriptions, pricing, or availability at any time without prior notice. Online Business Registry does not accept any liability for the accuracy or completeness of any information on the Website.

19. Disclaimer

The information on our Website is provided "AS IS" without warranty or representation of any kind. Online Business Registry:

  • Is not a law firm and does not offer legal advice or legal representation
  • Is a private company not affiliated with any government agency
  • Does not guarantee the use, operation, or function of this Website
  • Is not liable for any loss or damages resulting from use of this Website

Information on this Site is for educational or informational purposes only and does not constitute advice of any kind. If you require specific warranted results, we recommend consulting a qualified professional in that area.

20. Limitation of Liability

To the extent permitted by applicable law, Online Business Registry shall NOT be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising in connection with:

  • The use or performance of any product, service, or intellectual property
  • Any claim based on contract or warranty
  • Any error, omission, or defect in information provided

Nothing in these Terms excludes or limits our liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Gross negligence or willful misconduct
  • Any liability which cannot be excluded or limited under applicable law

Our total cumulative liability for any claim shall be limited to the amount paid by the Claimant to the Company in the 12 months preceding the event giving rise to the liability.

20.1 No Guarantee of Outcomes

While we strive to ensure accurate preparation and timely submission of all documents, we cannot guarantee:

  • Government approval of any registration or incorporation
  • Specific processing timelines by federal or provincial authorities
  • Availability of requested business names or trade names
  • Acceptance of filed documents by regulatory bodies
  • The ongoing compliance or success of registered businesses

Our services are limited to document preparation and submission assistance only.

21. Indemnification

You agree to defend, indemnify, and hold Online Business Registry harmless from and against any and all claims, liabilities, damages, judgments, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or in connection with any third-party claim related to the products or services' quality or performance, or your use of any information obtained from our Website.

22. Waiver and Severability

If any provision of these Terms and Conditions is found to be unenforceable under applicable law, that will not affect the enforceability of the other provisions. No failure by the Company to assert a right or provision shall constitute a waiver of that right or provision.

23. Electronic Communications, Transactions, and Signatures

By visiting our Website, emailing us, or completing online forms, you consent to receive electronic communications. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communication be in writing. You agree to the use of electronic signatures, contracts, orders, and records, and waive any requirement for original signatures or non-electronic records.

24. Force Majeure

Neither party shall be liable for any failure or delay in performance due to causes beyond their reasonable control, including fire, flood, earthquake, pandemic, governmental action, war, terrorism, or acts of God. The affected party shall:

  • Promptly notify the other party in writing of the force majeure event
  • Provide full particulars of the event and its expected duration
  • Use all reasonable efforts to mitigate the effects
  • Resume performance as soon as reasonably practicable after the event ceases

If a force majeure event prevents performance for more than 60 consecutive days, either party may terminate the affected services upon written notice. Force majeure does not excuse the obligation to pay money already owed.

25. Assignment

You may not assign or transfer these Legal Terms or any of your rights or obligations without our prior written consent. We may assign these Legal Terms or any of our rights at any time without notice or consent. Any unauthorized assignment shall be null and void.

26. Entire Agreement

These Terms and Conditions and other relevant policies incorporated herein constitute the sole and entire agreement between the User and the Company regarding the Website, superseding all prior understandings, agreements, representations, and warranties of any kind.

27. Contact Us

If you have any questions or concerns regarding our services or products, please contact us at:

  • Online Business Registry, 102-1270 Central Pkwy W, Mississauga, Ontario L5C 4P4, Canada
  • Phone: 416-628-9349
  • Email: info@ontario-business.ca